What do you mean by iAssistant?
iAssistants are what we are calling our team of Virtual Assistants. Our role is to help take care of your repeatable, boring but necessary business tasks like we would handle ours. Examples of such tasks include canva design, book keeping, social media updates, content writing, meeting scheduling, etc. You get the idea. If it’s repeatable, necessary but boring, delegate it to us. We want it.
How quickly can my task be completed?
For 1 - 5 hour tasks, you can expect your task/ project to be delivered within the estimated timeline confirmed by your Success Assistant.
Where are the VAs based?
Our iAssistants are based in Africa.
Do you offer an NDA?
iAssistants are contracted to iAssistAfrica.com. We request that all contractors sign a confidentiality agreement with iAssist Africa.
If, however you would like us to sign an NDA with you, do let us know in your 'Hire a VA' request.
How can I communicate with my VA?
For your task, a customer success assistant sets up a google drive folder and a trello board where you and your iAssistant can collaborate and communicate. We would prefer that you give feedback to your customer success assistant to eliminate needless communication gaps with your iAssistant around context and expectations. But you are free to use a means of communication you are most comfortable with.
How do I know if my iAssistant is really working?
While we take our time to imbibe our company culture in all iAssistants, we understand that our customers need assurances. We have an activity log app that each iAssistant is required to install and sync to our platform that monitors when they are working on your task or taking a break. This activity is monitored by a our customer success manager and sent to you at the end of the task cycle. This is to ensure that you are getting real value for your money.
Do I have to sign a contract?
No, you don't. Our services are hourly or monthly. So you can choose whichever works for you at any time.
How do holidays works?
Holidays are a great time for our iAssistants to take time off to rest and/ spend time with friends and family. Your iAssistant may choose to work extra hours to make up for time they will be on holiday or we can refund you for that time. We like to think that a healthy and sharp iAssistant makes for a successful business.
We know you will be flexible. We are not robots.
iAssist Africa Has Experts in ...
- Book Keeping
- Canva Design
- Content Writing
- Click Funnel Support
- Customer Support
- Data Entry
- Dedicated Chat Support
- Email/ Newsletter Writing
- Explainer Video Creator
- Event Scheduling
- Graphics Designer
- Grant Writing
- Kajabi Support
- Kartra Support
- Product/ Service Tester
- Presentation/ Slides Designer
- Report Writing
- Social Media Manager
- Squarespace Support
- WordPress Support
- WIX Support
- Zoom Support/ Moderator
- Message Us