We don't grow if you don't

Simplify Your Workflow

How

At iAssist Africa, we understand that managing business tasks can be overwhelming. That’s why we’ve designed a seamless process to help you delegate and streamline your work, giving you more time to focus on growth and innovation. Here’s how it works:

How it works in 6 steps

1 | Initial Consultation

Understand Your Needs: Schedule a free consultation with our team to discuss your business needs, goals, and specific tasks you’d like to delegate.
Tailored Solutions: We analyze your requirements and tailor a solution that fits your business model, ensuring you get the most out of our services.

2 | Assigning Your Virtual Assistant Team

Meet Your Team: Based on your needs, we assign a dedicated team of skilled virtual assistants with expertise in your industry.
Dedicated Project Manager: A dedicated project manager will be your single point of contact, ensuring smooth communication and project management.

3 | Delegation Made Easy

Task Assignment: Easily delegate tasks and projects through our user-friendly platform. Simply submit your tasks, set deadlines, and leave the rest to us.
Real-Time Updates: Stay updated with real-time progress reports and status updates on your projects. Your project manager ensures that milestones and deliverables are met on time.

4 | Quality Execution

Team Collaboration: Our virtual assistant team collaborates efficiently to complete your tasks, leveraging their collective skills and expertise.
Quality Assurance: We have a rigorous quality assurance process to ensure that all work meets your standards and expectations.

5 | Review and Feedback

Final Delivery: Once tasks are completed, they are reviewed by your project manager for final approval before being delivered to you.
Feedback Loop: Provide feedback to help us continuously improve our services. Your satisfaction is our priority.

6 | Ongoing Support

Continuous Improvement: As your business evolves, we adapt our services to meet your changing needs. Regular check-ins with your project manager ensure we are always aligned with your goals.
24/7 Support: Our team is available around the clock to assist you with any urgent needs or queries.

Schedule free consultation

1.2.3.

See some Examples…

For Canva Design

You share your branding guidelines and design requests.
Our experts create stunning visuals for your website, social media, and marketing materials.
Say goodbye to Canva confusion and hello to professional design magic.

For Social Media Management

Tell us your target audience and brand voice.
We craft engaging content, manage your platforms, and grow your community organically.
Watch your social media presence sizzle and attract dream customers.

For Website Updates

Need website tweaks, content updates, or SEO optimization.
Our skilled team handles it all, ensuring your website stays fresh and effective.
Focus on running your business while we keep your online presence polished.

See More Services Our iAssistants Can Render…

Schedule free consultation

FAQs

What do you mean by iAssistant?

iAssistants are what we are calling our team of Virtual Assistants. Our role is to help take care of your repeatable, boring but necessary business tasks like we would handle ours. Examples of such tasks include canva design, book keeping, social media updates, content writing, meeting scheduling, etc. You get the idea. If it’s repeatable, necessary but boring, delegate it to us. We want it.

How quickly can my task be completed?

For 1 - 5 hour tasks, you can expect your task/ project to be delivered within the estimated timeline confirmed by your Success Assistant.

Where are the VAs based?

Our iAssistants are based in Africa.

Do you offer an NDA?

iAssistants are contracted to iAssistAfrica.com. We request that all contractors sign a confidentiality agreement with iAssist Africa.

If, however you would like us to sign an NDA with you, do let us know in your 'Hire a VA' request.

How can I communicate with my VA?

For your task, a customer success assistant sets up a google drive folder and a trello board where you and your iAssistant can collaborate and communicate. We would prefer that you give feedback to your customer success assistant to eliminate needless communication gaps with your iAssistant around context and expectations. But you are free to use a means of communication you are most comfortable with.

How do I know if my iAssistant is really working?

While we take our time to imbibe our company culture in all iAssistants, we understand that our customers need assurances. We have an activity log app that each iAssistant is required to install and sync to our platform that monitors when they are working on your task or taking a break. This activity is monitored by a our customer success manager and sent to you at the end of the task cycle. This is to ensure that you are getting real value for your money.

Do I have to sign a contract?

No, you don't. Our services are hourly or monthly. So you can choose whichever works for you at any time.

How do holidays works?

Holidays are a great time for our iAssistants to take time off to rest and/ spend time with friends and family. Your iAssistant may choose to work extra hours to make up for time they will be on holiday or we can refund you for that time. We like to think that a healthy and sharp iAssistant makes for a successful business.

We know you will be flexible. We are not robots.

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“There is something you guys are onto and I'm loving the journey far. If you keep this up, you are going places”

Paul, NG

“iAssist Africa exceeded my expectations and surprisingly beat my deadline to deliver a brilliant landing page just in time for my product launch. The amount I paid was so little in comparison that my jaw literally dropped!"

Derrik, UK

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